Privacy Policy

Smith Dray Line & Storage Co., Inc. ("Smith Dray Line," "we," "us," or "our") operates smithdray.com. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website or interact with our online services.

Information we collect

Depending on how you use our website, we may collect:

• Contact and quote information you submit through forms (name, email, phone, move details).
• Technical and usage data such as IP address, browser type, device identifiers, pages viewed, and referring URLs when analytics or marketing tools are enabled with your consent.
• Cookie and consent preferences stored in your browser to remember your privacy choices.

How we use information

• Respond to quote requests and customer inquiries
• Operate, maintain, and improve our website
• Measure marketing performance and website analytics (with consent where required)
• Comply with legal obligations and protect against fraud or abuse

Third-party services

We use third-party providers that may process personal information on our behalf, including:

• Google Analytics 4 and Google Ads (Google LLC)
• Klaviyo (email and onsite marketing)
• LeadConnector / GoHighLevel and Msgsndr (lead capture, phone attribution, forms)
• Metricool (website analytics)
• Contentful (content management)

A detailed list of cookies and tracking technologies is available in our Cookie Policy.

Consent and your choices

All visitors are presented with a cookie banner before non-essential tracking technologies load. You may accept all, reject non-essential cookies, or customize preferences at any time using Manage cookies in the site footer.

We do not load analytics, advertising, or functional marketing scripts until you provide affirmative consent.

Data retention

We retain information for as long as needed to fulfill the purposes described in this policy, unless a longer retention period is required by law. Data held by third-party providers is subject to their retention policies.

Your rights

Depending on your location, you may have rights to access, correct, delete, or opt out of certain processing of your personal information. California residents may have additional rights under the California Consumer Privacy Act (CCPA/CPRA). To submit a request, contact us using the information below.

Children's privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from children.

Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page indicates when changes were last posted.

Contact us

Smith Dray Line & Storage Co., Inc.
Email: info@smithdray.com
Phone: 864-269-3696
Website: Contact page